Payment Policy

At I’m Onlinekart, we aim to provide a secure, transparent, and hassle-free payment experience for all our customers. Please review our payment policy to understand the available options, processes, and guidelines for transactions on our platform.

Accepted Payment Methods

We offer multiple payment options for your convenience:

• Credit/Debit Cards: All major cards, including Visa, MasterCard, Maestro, and RuPay.
• UPI Payments: Seamless transactions through UPI platforms like Google Pay, PhonePe, and BHIM.
• Net Banking: Pay directly via your preferred bank’s net banking service.
• Digital Wallets: Use wallets like Paytm and Amazon Pay for quick payments.
• Cash on Delivery (COD): Available for select products and locations.

Secure Transactions

Your privacy and security are our top priorities. All transactions on I’m Onlinekart are processed through highly secure and encrypted payment gateways to safeguard your personal and financial information.

Payment Confirmation

Once your payment is successfully completed, you will receive an order confirmation via email and SMS, including your order details and transaction reference number.

Refunds and Cancellations

• Refunds: If your order is eligible for a refund, the amount will be credited to your original payment method within 7-10 business days.
• Cancellations: Orders canceled before dispatch will be fully refunded. Post-dispatch cancellations will follow our Return & Refund Policy.

Payment Failures or Errors

In the rare event of a payment failure, please ensure:

1. Your internet connection is stable.
2. Your card or UPI details are entered correctly.

If the amount is debited but the order isn’t confirmed, please contact us at [support email-imonlinekart@gmail.com / phone number - 8696472858] with your transaction details.