Return & Refund Policy

We understand that there may be situations where you need to return a product purchased through I'm Online Kart. We offer refunds only in cases where the returned order is handed back to us in person.

2. In-Person Return Process

2.1 Contact Us:

Before returning any product, please contact our customer support at [your contact information] to initiate the return process.

2.2 Return in Person:

To be eligible for a refund, the returned order must be handed back to us in person at [your physical address].

2.3 Inspection:

Upon receiving the returned order, we will inspect the items to ensure they are in their original condition and packaging.

3. Refund Processing

3.1 Refund Approval:

If the returned items meet our return criteria, we will approve the refund.

3.2 Refund Method:

Refunds will be processed using the original payment method used for the purchase.

3.3 Timeframe:

Please allow within 5 days for the refund to be processed after the returned order is received and inspected.

4. Non-Refundable Items

4.1 Final Sale Items:

Certain items marked as "final sale" cannot be returned or refunded.

4.2 Damaged or Used Items:

We cannot issue refunds for items that are damaged or used beyond normal wear and tear.

5. Contact Information

If you have any questions or concerns about our refund policy, please contact us at:

I'm Online Kart

Customer Support: +91-8696472858

Physical Address: 

6. Changes to This Refund Policy

We reserve the right to update this refund policy. Changes will be posted on this page, and the date of the latest revision will be indicated.